It's possible to select different currencies at our online shop www.fingerboardstore.de which are updated automatically every 15 minutes to show the current exchange rate. The final invoice will be issued in EURO. Your PayPal account or credit card will be automatically charged in EURO for bank transfers please make sure to send the payment in EURO as well.
After you have placed an order you will receive an e-mail with all details regarding your order including our bank information. Please make sure to add your order number as a reference to your bank transfer to make sure we can identify your payment.
Your order will be shipped after we have received your payment, due to delay in bank transfer it can take 2-3 additional days to ship your order.
If you live in a country outside the EMU (European Money Union) for example in Switzerland you bank might charge fees for your bank transfer. Please make sure that you cover these fees. Your bank can inform you about fees and how to process the bank transfer.
You will be redirected to the PayPal website where you can login and send your payment if you already have an paypal account. It's also possible to sign up as a guest. More information about PayPal are available on their website.
Your order will be shipped after we have received your payment, usually we receive PayPal payments directly after an order has been placed, that way we can ship your order within 24h.
We accept VISA, MasterCard and Maestro. Your credit card data won't be saved due to safety reasons. You have to enter them again for every purchase. In case your credit card company uses 3-D Secure you will be asked to enter your password.
Due to safety reasons we only accept credit card payment up to 300 Euro per purchase. In case you want to place a bigger order please send us an E-mail. For PayPal and Bank transfer there is no maximum value.
For credit card payments a 2% fee of the total order value will be charged.
Credit card billing will be executed by PAYONE GmbH · Fraunhoferstraße 2-4 · 24118 Kiel, Germany - Kiel Commercial registration under HRB 6107 at the district court (Amtsgericht) Kiel - Managing directors: Carl Frederic Zitscher, Jan Kanieß - A member of Sparkassen-Finanzgruppe
Fingerboardstore complies with the Payment Card Industry Data Security Standard (PCI DSS).